Terms of service

Terms of Service

Last updated: August 9, 2026

Overview

This website is operated by EMT Exam Pro. Throughout the Site, the terms “we,” “us,” and “our” refer to EMT Exam Pro.

EMT Exam Pro offers this website, including all information, digital products, study resources, downloadable materials, tools, features, and services available through the Site, to you conditioned upon your acceptance of these Terms of Service.

Our website address is:

https://emtexampro.com

By visiting our Site, creating an account, purchasing a product, downloading a file, or otherwise using our services, you agree to be bound by these Terms of Service, together with any additional policies referenced on the Site.

These Terms apply to all users of the Site, including visitors, customers, account holders, purchasers, contributors, and anyone who accesses or uses our products or services.

Please read these Terms carefully before using the Site. If you do not agree to these Terms, you must not access the Site, purchase our products, download our materials, or use our services.

Any new products, features, resources, or tools added to the Site will also be subject to these Terms.

We reserve the right to revise these Terms by publishing an updated version on this page. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Section 1 — Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence, or otherwise legally permitted to make purchases online.

If you permit a minor to use our Site or educational materials, you confirm that you are the minor’s parent or legal guardian and accept responsibility for their use.

You may not use our Site, products, downloads, or services for any unlawful, fraudulent, harmful, or unauthorized purpose.

You must not violate any applicable laws while using our services, including copyright, intellectual-property, privacy, data-protection, consumer-protection, and online-commerce laws.

You must not transmit viruses, malware, malicious scripts, worms, or any destructive code through the Site.

A breach of these Terms may result in immediate suspension or termination of your access to the Site, account, products, or services.

Section 2 — General Conditions

We reserve the right to refuse service, cancel an order, restrict access, or terminate an account where reasonably necessary, including in cases involving:

Fraud or suspected fraud
Unauthorized payment activity
Abuse of our services
Copyright infringement
Unauthorized redistribution
Product piracy
Chargeback misuse
Harassment or threatening conduct
Violations of these Terms
Violations of applicable law

Your content, excluding payment information, may be transferred through different networks and adapted to meet technical requirements.

Payment information is handled through secure payment providers and is generally encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, sublicense, redistribute, exploit, or commercially use any portion of our Site or services without our prior written permission.

Headings are included for convenience and do not affect the interpretation of these Terms.

Section 3 — Shopify

Our online store may be hosted by Shopify Inc.

Shopify provides the ecommerce platform that allows us to sell our products and services.

Your use of Shopify-powered checkout, account, payment, or store features may also be subject to Shopify’s applicable terms, policies, and privacy practices.

We are not responsible for Shopify services, outages, processing delays, technical errors, or decisions that are outside our reasonable control.

Section 4 — Accuracy and Timeliness of Information

We make reasonable efforts to ensure that information presented on the Site is accurate, complete, and current.

However, we do not guarantee that every description, image, preview, price, statement, educational reference, exam-related statement, or other piece of information will always be error-free, complete, or current.

Information provided on the Site is for general informational and educational purposes.

Official certification requirements, exam blueprints, testing policies, protocols, standards, and eligibility rules may change over time.

Customers should verify current official information directly with the relevant certification, training, licensing, or regulatory organization.

We reserve the right to update, correct, remove, or modify Site content at any time without prior notice.

Section 5 — Educational and Exam Preparation Disclaimer

EMT Exam Pro provides EMT and NREMT-related study resources, including study guides, notes, flashcards, practice questions, practice examinations, review materials, reference sheets, printable resources, and related educational content.

Our products are intended for general educational, informational, and exam-preparation purposes only.

They are not intended to replace:

An accredited EMT education program
Required classroom instruction
Clinical or field training
Skills laboratories
Medical direction
Official NREMT materials
State or local EMS protocols
Medical advice
Professional training or supervision
Certification or licensing requirements

Customers remain responsible for completing all education, training, examinations, continuing education, and licensing requirements applicable to them.

Section 6 — No Guarantee of Exam Results

Purchasing or using EMT Exam Pro products does not guarantee that you will pass the NREMT examination, an EMT course, state certification examination, licensing examination, school assessment, or any other test.

Exam performance depends on many factors, including:

Your previous education
Training
Study time
Understanding of the material
Test-taking ability
Examination difficulty
Changes to the examination
Performance on examination day

Testimonials, reviews, student results, or examples displayed on our Site do not guarantee that another customer will achieve the same result.

Section 7 — Independent Resource and NREMT Disclaimer

EMT Exam Pro is an independent educational and exam-preparation resource.

Unless expressly stated otherwise, EMT Exam Pro is not affiliated with, sponsored by, endorsed by, authorized by, approved by, or officially connected with the National Registry of Emergency Medical Technicians (NREMT).

EMT Exam Pro is also not officially connected with any government agency, EMS authority, college, university, training institution, examination provider, licensing authority, or certification organization unless expressly stated.

Names, examination titles, certification names, logos, trademarks, and other third-party identifiers belong to their respective owners.

References to third-party names or certifications are made for identification, informational, compatibility, or educational purposes only.

Section 8 — Products and Services

Certain products may be available exclusively online through our Site.

Most EMT Exam Pro products are digital products, including:

EMT study guides
NREMT study guides
Printable PDFs
Digital notes
Review sheets
Practice questions
Practice exams
Flashcards
Memory aids
Exam-preparation bundles
Reference materials
Digital downloads
Other electronic educational resources

Product descriptions, prices, formats, editions, page counts, included materials, and availability may change without prior notice.

We reserve the right to:

Modify a product
Correct product information
Update educational material
Change prices
Limit quantities
Discontinue a product
Restrict sales by person, region, or jurisdiction
Refuse orders that appear fraudulent or unauthorized

We make reasonable efforts to display product images accurately. However, colors and appearance may vary because of:

Monitor settings
Device displays
Browser settings
Printer models
Ink quality
Paper type
Print settings

Such variations do not necessarily mean that a product is defective.

Section 9 — Digital Product Delivery

Digital products may be delivered through:

Download links
Email
Customer accounts
Shopify download applications
Third-party digital delivery services
Cloud-storage links
Other electronic methods

Customers are responsible for providing a correct and accessible email address during checkout.

We are not responsible for delivery problems caused by:

Incorrect email addresses
Full email inboxes
Spam or junk filters
Blocked emails
Customer device issues
Customer software issues
Internet interruptions
Failure to save files
Failure to download files
Expired links caused by delayed downloading

We may provide replacement links, corrected files, or technical assistance where appropriate.

You are responsible for downloading and safely storing your purchased files.

Section 10 — Digital Product License

Unless a product page expressly states otherwise, purchasing an EMT Exam Pro digital product gives you a limited, non-exclusive, non-transferable, revocable license for personal educational use.

You may generally:

Download purchased files
Print copies for your own personal study
Use the materials while preparing for your own examination
Keep a personal backup copy
Access your purchased materials on your own devices

You may not:

Resell the original files
Share download links
Upload files to public websites
Upload files to shared drives or online groups
Email files to people who did not purchase them
Redistribute the products for free
Share the bundle with classmates or study groups
Claim the designs or content as your own
Modify the files for resale
Include the materials in another digital product or bundle
Convert the materials into another commercial product
Upload the files to marketplaces
Use our content to create competing study products
Remove copyright, branding, watermark, or ownership notices
Use substantial portions of our products to train commercial artificial-intelligence systems without written permission

Organizations, schools, instructors, tutoring businesses, training centers, or larger groups may require a separate license.

Section 11 — Intellectual Property Rights

All original content available through the Site is owned by EMT Exam Pro or used under authorization.

This may include:

Study guides
Flashcards
Practice questions
Practice exams
Written explanations
Educational notes
Product designs
Layouts
Graphics
Logos
Branding
Product names
Photographs
Icons
Videos
Website content
Downloads
Marketing materials

This content is protected by applicable copyright, trademark, intellectual-property, and unfair-competition laws.

Purchasing a product does not transfer ownership of its intellectual-property rights to you.

You receive only the usage rights specifically provided by the applicable product license.

Unauthorized copying, sharing, resale, distribution, republication, or commercial exploitation may result in account termination and appropriate legal action.

Section 12 — Personal Use

Unless otherwise stated, EMT Exam Pro products are intended for individual personal study.

Purchasing one copy does not normally authorize you to distribute the product to:

Other students
Classmates
Teachers
Training centers
Schools
Colleges
Organizations
Study groups
Online communities

Each additional user may be required to purchase a separate copy or license.

Section 13 — Modifications to Services and Prices

Prices may change without notice.

We reserve the right to modify, suspend, restrict, or discontinue any product, service, feature, promotion, or portion of the Site at any time.

We may correct pricing errors even after an order has been submitted.

When a clear pricing or technical error affects an order, we may cancel the affected order and issue any appropriate refund.

We are not liable for modifications, price changes, temporary unavailability, suspension, or discontinuation of services, except where liability cannot legally be excluded.

Section 14 — Billing and Account Information

You agree to provide accurate, current, and complete purchase and account information.

You agree to promptly update relevant information so that we can:

Process transactions
Deliver products
Contact you
Provide customer support
Address payment issues

We reserve the right to reject, limit, hold, or cancel an order.

This may include orders that appear to involve:

Fraud
Payment misuse
Unauthorized resale
Excessive quantities
Duplicate transactions
False customer information
Suspicious account activity
Attempts to circumvent product restrictions

If we modify or cancel an order, we may attempt to notify you using the contact information provided during checkout.

You are responsible for keeping account details and passwords confidential.

Section 15 — Payment Processing

Payments may be processed by Shopify Payments, PayPal, credit-card processors, or other third-party providers.

We do not control all payment-provider decisions, including:

Transaction approvals
Declines
Security checks
Currency conversions
Payment holds
Refund processing times
Account restrictions

You agree to provide valid payment information and confirm that you are authorized to use the selected payment method.

You are responsible for any taxes, currency-conversion charges, bank fees, or payment-provider fees applicable to your transaction.

Section 16 — Taxes

Prices may include or exclude applicable taxes depending on your location, product, and checkout configuration.

You are responsible for taxes, duties, levies, or similar government charges applicable to your purchase, except where we are required to collect and remit them.

Tax calculations may be performed by Shopify or another third-party provider.

Section 17 — Refunds and Digital Downloads

Purchases are governed by our Refund and Return Policy.

Because digital products cannot be physically returned, digital downloads are generally final sale once access has been provided or delivery has begun.

Refunds are not normally provided for:

Changes of mind
Accidental purchases
Failure to review the product description
Purchasing the wrong bundle or edition
Lack of compatible equipment or software
Printing differences
Failure to use the product
Failure to download or store the files
Personal preference
Not achieving a desired exam score
Failing an examination

We will review legitimate issues involving:

Corrupted files
Missing files
Incorrect products
Non-working download links
Duplicate charges
Products materially different from their description

Nothing in these Terms limits consumer rights that cannot legally be excluded.

Section 18 — Promotions and Discount Codes

Promotions, coupons, discount codes, sales, bundles, and limited-time offers may be subject to additional conditions.

Unless otherwise stated:

Discounts cannot be combined
Codes must be applied before checkout is completed
Discounts cannot be applied retroactively
Promotions may expire or end without notice
Discounts have no cash value
Discounted digital products remain subject to our digital-product policy

We may cancel or refuse a promotion affected by fraud, abuse, technical error, or unauthorized distribution of a discount code.

Section 19 — Third-Party Tools

We may provide access to third-party tools, platforms, integrations, services, or links that we do not own or control.

These may include:

Shopify
Payment processors
Email providers
Cloud-storage providers
Analytics services
Advertising platforms
Digital delivery applications

Third-party services may be provided “as is” and “as available.”

We do not guarantee their continued availability, security, accuracy, functionality, or suitability.

Your use of third-party services may be subject to their own terms and privacy policies.

Section 20 — Third-Party Links

Our Site may contain links to third-party websites or platforms.

We are not responsible for examining, evaluating, or guaranteeing third-party:

Content
Products
Services
Security
Accuracy
Privacy practices
Availability

Visiting or purchasing through a third-party website is at your own risk.

Please review the third party’s terms and policies before providing information or completing a transaction.

Section 21 — User Reviews, Comments and Submissions

You may submit reviews, comments, testimonials, suggestions, ideas, photographs, exam-success stories, or other materials.

By voluntarily submitting content to us, you grant EMT Exam Pro a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, display, and distribute that content for legitimate business, website, marketing, and promotional purposes, unless prohibited by law.

We may remove or decline content that we reasonably consider:

Unlawful
Misleading
Defamatory
Abusive
Obscene
Discriminatory
Threatening
Infringing
Fraudulent
Irrelevant
Harmful
In violation of these Terms

You confirm that any content you submit:

Is accurate to the best of your knowledge
Does not infringe another person's rights
Does not contain confidential information
Does not contain malicious code
Does not falsely impersonate another person
Does not violate applicable law

We are not obligated to compensate you for voluntary submissions unless expressly agreed in writing.

Section 22 — Personal Information

Your submission and our processing of personal information are governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and disclose information relating to customers and Site visitors.

Section 23 — Errors, Inaccuracies and Omissions

The Site may occasionally contain errors or omissions relating to:

Product descriptions
Images
Prices
Promotions
Availability
File formats
Page counts
Editions
Features
Delivery details
Compatibility
Educational content

We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted.

When an order is cancelled because of our error, an appropriate refund will be issued where payment has already been collected.

Section 24 — Prohibited Uses

You may not use the Site or its content:

For unlawful purposes
To encourage unlawful activity
To violate laws or regulations
To infringe intellectual-property rights
To harass, threaten, defame, or discriminate
To submit false or misleading information
To transmit malware or harmful code
To collect personal information without authorization
To spam, phish, scrape, crawl, or exploit the Site
To interfere with Site security
To bypass access or download restrictions
To make fraudulent purchases
To submit fraudulent refund claims
To misuse chargebacks
To resell or redistribute digital products
To share customer accounts or download links
To copy our products for competing commercial purposes
To automate downloads without permission
To remove copyright or branding notices
To falsely impersonate EMT Exam Pro
To falsely claim affiliation with EMT Exam Pro

We reserve the right to terminate access for violations.

Section 25 — Unauthorized Sharing and Resale

You must not share, distribute, upload, publish, resell, sublicense, or make purchased files available to unauthorized persons.

This includes sharing through:

Facebook groups
Discord servers
Messaging applications
Email groups
Cloud-storage folders
File-sharing websites
Telegram channels
Online marketplaces
Membership websites
Course platforms
School or training-center drives
Public download pages

We may restrict future access, suspend accounts, revoke licenses, issue takedown notices, or take appropriate legal action when unauthorized sharing or resale is identified.

Section 26 — Current Exam Information

EMT, NREMT, state, and other certification requirements may change.

Exam formats, question styles, content domains, competency requirements, terminology, policies, protocols, and testing procedures may also change.

While we may periodically update our educational products, we do not guarantee that every product will immediately reflect every change made by an external certification or regulatory organization.

Customers are responsible for checking official sources for the most current examination requirements.

Section 27 — Disclaimer of Warranties

To the maximum extent permitted by law, the Site, services, and products are provided “as is” and “as available.”

We do not guarantee that:

The Site will always be available
Access will be uninterrupted
Every error will be corrected immediately
Every product will meet every personal expectation
Every file will work with every device or software application
Printed colors will exactly match screen colors
Third-party tools will remain available
Our materials will contain every topic appearing on an examination
Our study materials will guarantee a passing score
Educational outcomes will be identical for every customer

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the maximum extent permitted by law.

Section 28 — Limitation of Liability

To the maximum extent permitted by applicable law, EMT Exam Pro and its owners, employees, contractors, affiliates, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

Use or inability to use the Site
Use of purchased products
Examination performance
Failure to pass an examination
Certification or licensing decisions
Loss of files or data
Printing problems
Device incompatibility
Third-party platform changes
Unauthorized account access
Reliance on educational content
Lost profits or revenue
Business interruption
Replacement costs

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by law.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

Section 29 — Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless EMT Exam Pro and its owners, affiliates, employees, contractors, agents, service providers, and licensors from claims, losses, damages, liabilities, and reasonable legal costs arising from:

Your breach of these Terms
Your misuse of the Site
Your unauthorized use or distribution of our products
Your violation of applicable law
Your infringement of another person's rights
Content you submit through the Site

Section 30 — Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The unenforceable portion will be treated as separated from the remaining Terms.

The remaining provisions will continue in effect.

Section 31 — No Waiver

Our failure to enforce any right or provision does not waive that right or provision.

A waiver is effective only when expressly provided in writing by an authorized representative of EMT Exam Pro.

Section 32 — Termination

These Terms remain effective until terminated by you or us.

You may stop using the Site at any time.

We may suspend or terminate access if we reasonably believe that you have:

Violated these Terms
Misused our products
Infringed our intellectual property
Participated in fraud
Shared or resold protected files
Engaged in harmful or unlawful conduct

Termination does not remove payment obligations or liabilities that arose before termination.

Terms relating to intellectual property, licensing, payment, liability, indemnification, disputes, and other provisions that should reasonably survive will remain effective after termination.

Section 33 — Entire Agreement

These Terms, together with our Privacy Policy, Refund and Return Policy, product licenses, disclaimers, and other policies published on the Site, form the entire agreement between you and EMT Exam Pro concerning your use of the Site and services.

They replace prior discussions, communications, representations, and agreements relating to the same subject matter.

Section 34 — Governing Law

These Terms and any separate agreements through which we provide products or services will be governed by the laws applicable to the jurisdiction in which EMT Exam Pro is legally established, without limiting mandatory consumer rights that may apply in the customer's country of residence.

Any dispute will be handled by a court or competent authority with lawful jurisdiction, unless applicable consumer law provides otherwise.

Section 35 — Changes to These Terms

You can review the current version of these Terms on this page.

We may update or replace any part of these Terms by publishing changes on our Site.

The “Last updated” date at the beginning of this page will indicate when revisions were made.

Your continued use of the Site after revised Terms are published constitutes acceptance of those revisions, except where additional consent is required by law.

Section 36 — Contact Information

Questions about these Terms of Service may be sent to:

EMT Exam Pro
Website: https://emtexampro.com
Email: info.nremtexampro@proton.me

Please include relevant information, such as your name, order number, and the email address used for your purchase, when contacting us about an order.

Country/region